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Frequently Asked Questions

How do i send free sms?

To send free sms simply visit the Send SMS page. Each SMS sent requires 1 credit. When you open a new FreeSMSMate account you will receive a few free credits.

What are credits?

Credits allow you to send free SMS. 1 credit = 1 sms.

How do i get credits?

There are several ways to get credits. You can simply purchase credits, or you can earn them by participating in special offers. Visit the earning credits page for more information. There are many free ways to earn credits too.

Where can I send SMS to?

You can send SMS to the majority of countries in the world. For a full list of countries supported click here

Can I buy credits?

You may purchase credits from the Buy / Earn Credits page

What is the "from" number on the messages

SMS sent from Free SMS Mate will come from your own mobile number which you used when registering. Your friends and family will not know that you are using a website to send the message and it will appear as if you had used your mobile phone to send it.

I didnt receive credits after doing a survey/offer

Credits are usually credited within a few minutes of completing an offer. In rare circumstances this may take as long as 24 hours. If you need to follow up an existing claim, go to the earn credits page and click 'missing credits?'. Please do not use the contact FreeSMSmate link.

My messages won't send

Ensure you have enough credit and have filled in all the required fields correctly on the Send SMS page. Messages are sent using premium delivery centres

I signed up, but didn't receive a confirmation SMS

Be sure you entered the correct mobile number, and you have waited at least 5 minutes. If you don't receive anything, click here to request a re-send.

I need to send a message urgently but have no credits, what should I do?

You can either complete an offer on the Earn Credits page, or purchase credits

I'm not from Australia, can I join? is only accepting Australian members at this time. If you are from UK we recommend Fonetastic Free SMS and all other countries we recommend Free SMS at SMSFun

If I invite my friends, can I earn credits?

Sure can! 5 credits for each friend that successfully signs up to FreeSMSmate. Your friend must join using your special link code (log in to get your code)

My mobile number has changed

FreeSMSmate will detect your mobile number is no longer valid, so just create a new account with your new number and contact us if you have any credits. We will transfer them for you.

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